Also categorized in Strategic Enterprise Mangement:
Integrate SAP Service Desk with a Third-Party Service Desk
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Customers tell their BPM and PI stories: Watch eBay, Ericsson, Coca-Cola bottler…

SAP Network Blog
Customers tell their BPM and PI stories: Watch eBay, Ericsson, Coca-Cola bottler,Haworth, Braskem, Kaeser Kompressoren, Unilever and many others as they talk about the business value they derive from SAP NetWeaver Business Process Management and SAP NetWeaver Process Integration technologies.
Mentions: Coca-Cola SAP