Category: Master Data Management

More than half of senior managers don’t regard management of their master data as a significant priority, according to a recent Aberdeen Group report. It makes sense, then, that “lack of clearly defined ROI for data management” is the chief obstacle to implementing MDM initiatives. That’s because causality is one step removed—if customer data is cleaned up, and the business sees a subsequent increase in customer satisfaction, it’s hard to draw a direct cause and effect, according to Aberdeen research associate Nathaniel Rowe.

The role of the CFO is undoubtedly changing. How will these changes impact the Business Intelligence team in your organization?

Today Orchestra Networks announced the availability of their cloud-based MDM service offering, at http://smartdatagovernance.com/ The press suggested this was the worlds’ first cloud-based MDM offering.   I don’t want to explore the specifics related to this one vendor, but since cloud computing is very highly hyped right now, we do get a number of inquiries from [...]

Tammy Powlas provides a great summary of BusinessObjects Information Steward 4.0 webcast that was presented by Michael Briles of SAP.

I recently had the opportunity to co-author with Ross Altman and Andrew White a “trilogy” of research notes (see below) on the topic of the value of collaboration between business process management (BPM) service-oriented architecture (SOA) and master data management (MDM) initiatives – something I have highlighted before in my blogs. All three initiatives have [...]

I spotted an article today in Supermarket News with the headline, “Information on food boosts sales, panelists say”, originally sent to me in my daily FMI news update.  The “panel” sat during the recent United Fresh Produce Association convention.  The article goes on to explain how there is shift from getting “the product to the [...]

Lexmark International Inc., a leader in the printing and imaging industry, wanted to deliver only trusted data to its new SAP ERP application. Without master data that was cleansed, consolidated, and integrated, the firm would find much of the value of its new enterprise resource planning (ERP) software out of reach. To manage master data enterprise-wide and provide a governance structure to continually maintain data quality, Lexmark is leveraging SAP software and services, along with expertise from Wipro Technologies Inc., an SAP global services partner. Lexmark has started going live with its vastly improved master data and is already experiencing reduced costs and improved customer service. The business challenge Managing Data as a Strategic Asset Lexmark develops, manufactures, and markets printing and imaging systems, including laser printers, inkjet printers, and multifunction devices for homes and offices. Lexmark also provides supplies for these devices and a variety of related services, including a distributed fleet management service that is a key competitive differentiator. Under this service, companies outsource the management of their printing operations to Lexmark, which assures that its printing devices are continually operational and adequately stocked with necessary supplies. Click here to read the full article in the October 2010 ...